Shipping & Delivery

1. Delivery information

Adding products to a bag does not reserve inventory or arrange a shipment. The no-charge checkout preview does not create a shipment or a fulfillment request.

Shipping destinations, processing times, carriers, and rates applicable to a purchase must be disclosed before payment. Estimates shown in the checkout preview are for planning only, not a shipping offer. This policy does not promise free shipping, worldwide delivery, same-day dispatch, or a specific arrival date.

2. Information provided before payment

When ordering is enabled, available destinations, shipping charges, and any stated shipment timeframe must be shown before you place an order. Please review the delivery address and the shipping option before paying.

Processing time is the time before dispatch; transit time is the time with the carrier. A delivery estimate is not a guarantee unless expressly stated. We must have a reasonable basis for any shipment representation we make.

3. Shipment delays & cancellations

For orders subject to the U.S. FTC Mail, Internet, or Telephone Order Merchandise Rule, we must have a reasonable basis to ship within the stated time or, if no shipment time is stated, within 30 days.

If we cannot ship within the applicable timeframe, we will provide the notices, revised timing, cancellation option, consent request where required, and prompt refund required by that rule. We will not use this policy to remove your right to cancel or receive a refund.

4. Address changes & delivery problems

If you discover an address error or need help with a delayed, missing, damaged, or incorrectly delivered package, contact support@buyatomik.com or (866) 525-0785. Once a package has shipped, a change may not be possible.

Keep any tracking information, packaging, and relevant photographs. We will assess the circumstances with you and the carrier as appropriate. A carrier's delivery scan does not automatically eliminate your rights or our responsibilities.

5. International delivery

International shipping is not currently offered or confirmed. If it is introduced, available countries and any allocation of duties, import taxes, and customs responsibilities must be disclosed before an order is accepted. Mandatory local consumer rights continue to apply.

6. Business contact

Contact support@buyatomik.com or (866) 525-0785. Business mailing address: 570 ROYAL PALM BEACH BLVD, ROYAL PALM BEACH, FL 33411, United States. This is a business contact address, not an authorized return destination unless our support team confirms it.